Privacy Policy

Information We Collect

We collect information you provide directly and information collected automatically.

A. Information You Provide

This may include your name, email address, phone number, billing and shipping addresses, account credentials, order details, customer service communications, and reviews, testimonials, or uploaded content. Payment information is processed by third-party payment providers. We do not store full credit card numbers.

B. Automatically Collected Information

This may include your IP address, browser and device information, pages visited and activity data, referring URLs, and cookies and tracking technologies.

How We Use Information

We use information to process and fulfill orders, provide customer support, manage accounts, send transactional communications, send marketing communications where you have opted in, improve Website performance, prevent fraud, and comply with legal obligations. We do not sell personal information.

Sharing of Information

We may share information with trusted third parties necessary to operate our business, including payment processors, shipping carriers, website hosting providers, marketing and email platforms, analytics providers, and legal or regulatory authorities when required. These parties are obligated to protect your information in accordance with applicable law.

Cookies, Advertising & Analytics

We use cookies and similar technologies to operate and improve the Website, analyze traffic and usage patterns, support advertising campaigns, and remember user preferences. We may use services such as Google Analytics and advertising platforms, including Meta, to measure and improve marketing effectiveness. You may control cookies through your browser settings.

Data Retention, Security & Your Rights

We retain personal information as necessary to fulfill transactions, maintain business records, comply with tax and legal requirements, and resolve disputes. We implement reasonable administrative and technical safeguards to protect personal information.

You may request to access, correct, or delete your personal information, or opt out of marketing communications, by contacting chicdesroses@fleur-box.com.

Additional Information

Children’s Privacy

The Website is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.

Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our Website.

Additional Rights for California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). Subject to applicable limitations, you may have the right to request disclosure of categories and specific pieces of personal information collected, request deletion of personal information, request correction of inaccurate personal information, opt out of the sale or sharing of personal information, and limit the use of sensitive personal information.

Chic des Roses LLC does not sell personal information for monetary consideration.

To exercise your California privacy rights, contact chicdesroses@fleur-box.com. We may verify your identity before fulfilling requests. You have the right not to receive discriminatory treatment for exercising your privacy rights.

Additional Rights for Residents of the European Economic Area (EEA), United Kingdom, and Switzerland

If you are located in the EEA, UK, or Switzerland, your personal information is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal data on the basis of performance of a contract for order fulfillment, legitimate business interests, consent for marketing communications, and compliance with legal obligations.

Your Rights

Subject to applicable law, you may have the right to access your personal data, rectify inaccurate data, request erasure, restrict processing, object to processing, request data portability, and withdraw consent at any time. You may lodge a complaint with your local data protection authority.

International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States. By using our Website, you consent to such transfer, subject to applicable safeguards.

To exercise your rights, contact chicdesroses@fleur-box.com.

Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised Effective Date.

Contact Information

Chic des Roses LLC

11215 Club Creek Ln, Apt 1315

Charlotte, NC 28277

United States

Email: chicdesroses@fleur-box.com